Issue Management

Modified on Wed, 14 Oct at 4:56 PM

Issue Management

Actions, audits, and risks, soon brought together in one place in Ariadne.

Turning insights into action.

A risk is spotted, an audit reveals a nonconformity, a meeting agrees on an action. And then? All too often it ends up on a list that nobody follows up on.

With Issue Management, you record all of this directly in Ariadne. Every task has a responsible person and a due date, and it is linked to the process it concerns. That way you always know what is still open and what is already done.

Not activated yet? You can request it here.

Three building blocks, one system

01

Action Management

Create actions from projects, incidents, or improvement ideas, assign owners, and keep track of implementation status at all times.

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02

Audit Management

Plan, conduct, and document audits, from the announcement to the final report, including direct links to the relevant actions.

Learn more →

03

Risk and Opportunity Management

Systematically record and assess risks, connect them directly to your processes, and derive suitable actions. Follow-up dates keep every risk on your radar.

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Why it's worth it

✓One system instead of three. Actions, audits, and risks will soon run in the same system as your processes.
✓Everything connected. Actions, audits, and risks can be linked directly to one another.
✓Less admin, more overview. Status, deadlines, and responsibilities are visible at a glance.

A first look in 2 minutes

Click through once and see what Issue Management looks like.

In practice

Four typical situations and how Issue Management helps.

“My next audit shouldn’t start from scratch again.”

The same legwork every year: gathering criteria, findings in Word, actions in Excel. With an audit template, you set up your catalog of criteria once and reuse it again and again. If you identify a nonconformity, you turn it straight into an action.

Learn more: Audit Management

“I don’t just want to list risks, I want to manage them.”

The risk list exists, but who takes care of it, and did the action work? You assess every risk, attach the action directly to it and see in the dashboard where you stand. You record and assess opportunities the same way.

Learn more: Risk and Opportunity Management

“Agreed actions shouldn’t just fizzle out.”

Whether from the management review, a project or a team meeting: every action gets a responsible person, a due date and a resubmission date. You group several actions into an action plan and see the progress at a glance.

Learn more: Action Management

“We want our hazard assessment to stay up to date.”

You record hazards directly on site, with a photo or by voice input. A resubmission date reminds you of the next reassessment, and the protective action is attached directly to the hazard.

Learn more: Risk and Opportunity Management

Ready to get started?

Key terms, templates you can import right away and answers to frequently asked questions, all on one page.

Getting started with Issue Management →

Not activated yet?

Try Issue Management in Ariadne.

Request a trial

Questions about Issue Management? Submit a ticket.

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